When are we open over Christmas?
- Our warehouse is dispatching Monday to Friday, excluding Public Holidays.
- Our store opening times can be found here: Our Showroom
When's the latest I could place my order to expect delivery within Australia before Christmas?
We suggest ordering online by the following dates:
- Parcel Post: Monday 16th December
- Express Post: Wednesday 18th December
- For store pick-up orders we are open through to 5pm on Xmas Eve. Please note this is for confirmed click and collect orders.
Please note: this excludes items being sent to WA, NT, SA, TAS and oversize parcels. These items usually take longer to make their destination and we recommend ordering a week prior to the dates above.
For both domestic and international destinations, items sent after these dates will be delivered as quickly as possible, but they may not arrive until after Christmas.
When do I order by to aim for Christmas delivery internationally?
We suggest adding at least 3 days to the recommendations from Australia post which can be found on their website. International Christmas Dates - Australia Post
For both domestic and international destinations, items sent after these dates will be delivered as quickly as possible, but they may not arrive until after Christmas.
Courier updates and timeframes
Updates will be included here if our Australian Courier network becomes congested. Please note that November through to January is a peak period and couriers often experience delays leaving to longer delivery times. These delays are out of our control. We will endeavour get your order dispatched as quickly as possible.
Have more questions?
Our Aussie customer support team are here to help. Contact us on 1300 854 185:
Weekdays: 7.30am - 5pm (AEST)
Saturdays: 8am - 1pm (AEST)
Sundays: Closed
Public Holidays: Closed