If your rewards discount code isn’t working, don’t worry! Here are some steps you can take to resolve the issue:
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1. Double-Check the Code:
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Make sure you’ve entered the code correctly. Look out for any typos or extra spaces.
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2. Check Expiration Date:
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Verify that the discount code hasn’t expired. Discount codes typically have an expiration date and using them after this date can cause them to be invalid.
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3. Review Terms and Conditions:
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Ensure that the items in your cart meet the terms and conditions of the discount code. Some codes might have restrictions, such as a minimum purchase amount or applicability to specific products.
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4. One-Time Use:
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Confirm that the discount code hasn’t been used already. Most codes are one-time use, so if you’ve applied it to a previous order, it won’t work again.
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5. Eligibility:
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Make sure your account is eligible for the discount. Some promotions are exclusive to certain customer segments or require membership in our rewards program.
Troubleshooting Steps:
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1. Clear Browser Cache:
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Try clearing your browser cache and cookies, then re-enter the discount code.
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2. Use a Different Browser:
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Sometimes, browser issues can interfere with code application. Try using a different browser or device.
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3. Log Out and Log in Again:
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Log out of your Outback Equipment account and then log back in. This can refresh your session and potentially resolve the issue.